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In-Store Shopping Update

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PLEASE USE OUR EMAIL FIREHOUSECYCLES@VERIZON.NET TO MAKE CONTACT WITH US.  WE ARE HERE OUR REGULAR HOURS, YOU CAN COME IN, WAIT TIMES ON TUNE UPS ARE CURRENTLY ONE WEEK.  

WE APPRECIATE YOU WEARING A MASK ENTERING THE SHOP, EVEN THE MOST AVERAGE OF SCIENTISTS RECOMMEND THAT YOU DO.

WE HAVE A DECENT SUPPLY OF GRAVEL ROAD BIKES, A GREAT SUPPLY OF E BIKES.  OUR BACK ORDER LIST IS HUGE AND BIKES ARE COMING IN LIKE A SLOW DRIP FAUCET.  WE LOOK FORWARD TO THE FAUCET BEING TURNED ON COMPLETELY IN THE NEXT SEVERAL WEEKS.

IF YOU HAVE PLACED A DEPOSIT FOR A BIKE ON BACK ORDER WITH US:  01/08/21 Just spoke with our Specialized rep.  Our orders should see a “progressive” as he termed it, increase in arrival January through March and going forward from there.  So while bikes continue to arrive really slowly, this should speed up.  Some of the bikes have an ETA attached to them.  A majority of the bikes I have on order, do not.  From his explanation, these bikes without an ETA should also start to be updated WITH ETA’s progressively as well.  I will then contact you, (and please always feel free to contact me), with an update on your bike.

Update 01/09/21….Just finished compiling our list of bikes with deposits upon them & sent to Specialized rep.  He had asked for a list, so we certainly hope that this may speed up the process in any manner, especially for those who have been waiting….honestly, for over 200+ days.

01/15/21

Good morning Mike,

 Just wrapped up Sales Meeting yesterday and will reach out at some point today to share messaging around ETAs.

 Thank you,

 SPECIALIZED |  Field Market Developer

WE APPRECIATE YOUR PATIENCE. 

WE APPRECIATE YOUR PATIENCE THROUGH ALL OF THIS AS IT IS ALWAYS OUR FIRST INTENT TO SOLVE YOUR PROBLEM BE IT A BIKE PURCHASE OR BIKE REPAIR.